Posts on the Topic Metrics

The BCA curriculum on Knowledge Management equips students with essential skills to leverage knowledge as a competitive advantage, covering key concepts, tools, and strategies for effective management. It emphasizes practical applications and the importance of fostering collaboration and innovation within...

Evaluating the usage of Knowledge Articles is vital for effective knowledge management, utilizing metrics like article views and user feedback to optimize content relevance. Establishing thresholds for unused articles ensures continuous improvement and enhances user experience through structured, accessible information....