Externalization

Externalization in Knowledge Management

Externalization is a key concept in Knowledge Management. It refers to the process of converting tacit knowledge into explicit knowledge. Tacit knowledge is the know-how that people carry in their minds. It is often difficult to express and share.

Understanding Tacit Knowledge

Tacit knowledge includes skills, experiences, and insights. For example, a master craftsman knows how to carve wood beautifully. This skill is tacit knowledge. It is not written down but learned through practice.

Converting Tacit to Explicit Knowledge

Externalization makes this hidden knowledge visible. It involves documenting or verbalizing what we know. For instance, the craftsman writes a guide on wood carving techniques. This guide is explicit knowledge. It can be shared and taught to others.

Importance of Externalization

Externalization is crucial for organizations. It helps capture valuable insights from employees. This process ensures that knowledge is not lost when people leave. It also makes knowledge accessible to everyone in the organization.

Methods of Externalization

There are various methods to externalize knowledge. These include writing manuals, creating videos, and conducting workshops. Each method helps in converting tacit knowledge into a form that others can understand and use.

Benefits of Externalization

Externalization leads to better knowledge sharing. It fosters innovation and improves decision-making. By making knowledge explicit, organizations can build a rich knowledge base. This knowledge base becomes a valuable resource for training and development.